Deliveries generally require a signature and may need to be retrieved from the local courier collection point if no-one is available to sign on delivery. Please note, our couriers do not deliver on Saturdays, Sundays or Bank Holidays.
Free delivery is applied to orders worth €100 or more in the Republic of Ireland. Do let us know in the comments box if an order is required by a certain deadline, when completing a purchase, so that we can give it the necessary fast-tracking.
Deliveries are trackable through www.gls.ie where applicable.
Republic of Ireland Delivery (3-5 working days)
GLS is our delivery partner for Ireland.
They deliver Monday to Friday, from 8.00am to 6.00pm. Postage and packing is charged at €4.99 (incl. vat) per 30kg.
Please Note - A signature will generally be required to confirm receipt of delivery.
All quoted delivery times above are estimates only and there may be occasions when delivery fulfillment takes longer. Unsigned deliveries will be left for collection in the nearest depot and will be returned to the sender if not claimed within 5 days. For further queries regarding delivery, please contact us at firstname.lastname@example.org
Please email us at info@sweetstreatsgalore within 5 days of receipt of your delivery if you are not satisfied with your purchase and we will do our best to help you.
Sweets Treats Galore cannot take responsibility for products damaged in transit due to extremes in temperature, nor will we replace said product before reviewing the delivery circumstances involved. If questions arise as to perishability, please contact us and we will do our best to provide guidance.
In the event that a product is received in unusable condition, for reasons other than extremes of temperature, a claim must be submitted within 5 days after physical receipt of merchandise as determined by GLS tracking. In the event that a claim is submitted after the stated time period, we will not be able to issue credit nor refund the product value.
If it becomes apparent that your goods have been lost in the post, we will resend your delivery to you at no additional cost after confirming the loss with GLS.
If we are unable to ship a customer's items for some reason, we will refund the value of the items that we are unable to send back to the customer. This refund will be made through the payment method that was used when placing the order.
No refunds are offered, nor returns accepted for products that have passed the best before date and are on offer, and where the best before date is noted in the product description online. Product best before dates are recommended dates for optimal taste levels and are not to be confused with use by or sell by dates.
Original shipping costs and return shipping costs will not be refunded or provided for, where a return is sought for reasons other than damages or faults. We do not cover shipping costs for the return of items sent to overseas destinations.
Wholesale Terms & Conditions
All goods shall remain the property of Sweets Treats Galore until fully paid for.
Minimum €150 first time order, no minimum thereafter.
Sweets Treats Galore will not be responsible for non registered post items should there be a dispute.
Wholesale orders are available to traders & retailers only with proof of business identity.
All goods are inspected prior to shipment and are sent out in good condition, if an item has been damaged in transport please notify us immediately and send an image of the damaged goods.
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